Archive for February, 2010

28 February

Business Opportunities – Why Pre-Packaged BizOpps Are Not Worth The Money

Pick up any “business opportunity” magazine at your local newsstand and you’ll see a glossy attractive publication designed to attract people who are actively seeking ways to earn extra money, buy a franchise, or open a business of their own. After all, it’s the American Dream to own your own business and get rich, right?

You’ve probably heard the old saying, “Most people are too busy earning a living to make any money.” Common sense tells us that we’re not going to get rich working for someone else, with the exception of lucky folks like those who started with Microsoft or Google in their early days and got rich through stock options. The average American employee lives from paycheck to paycheck with barely enough income to cover their living expenses, leaving nothing for investment toward building wealth for a comfortable retirement. Hence the allure of the “Business Opportunity.”

As you flip through one of these “BizOpp” magazines, you’ll see a wide variety of advertisements for different types of businesses, ranging from simple “starter kits” for around $29 all the way to sophisticated franchises costing $100,000 or more. For most people, it’s impossible to raise enough capital to consider opening a true franchise. The franchise fees alone are often prohibitive, running into tens of thousands of dollars even for the lesser known businesses, or several hundred thousand dollars for better known companies. And that’s not even including the outlay required to actually open the doors for business.

At the other end of the scale, most people are aware that the cheap starter kits and “business in a box” packages are basically junk. But that leaves a whole host of medium-priced business startup concepts, ranging in price from around $500 on the low end to $10,000 on the upper end. I refer to these as “pre-packaged business opportunities.”

To explain why pre-packaged businesses are usually a waste of time and money, I’ll use windshield repair as an example. As I write this, I’m looking at an ad for a training program that costs $3,000, including starter materials. In case you don’t know what I’m referring to here, the basic idea is that small chips, cracks, or holes in automobile windshields can be repaired using a special liquid material that seals and repairs defects. This is obviously much cheaper than replacing an entire windshield. Hence the “opportunity” to start a business that helps people save money on their windshield repairs.

Now, in case you’re thinking, “There’s no way I would want to be in that business,” please bear in mind I’m just using this as an example out of hundreds of possible different business concepts advertised in the same fashion. And of course there are many people who would be attracted to such a “business opportunity” — people who really like cars, people who already know quite a bit about auto repair, and so on. Plenty of individuals are attracted to a business idea like this, which is why this particular “opportunity” has been around for decades.

Now, here’s the real question. Can you seriously expect to shell out $3,000 for some starter materials and training in the windshield repair business, then put a sign out, and expect to start earning money right away? Of course not! This is the #1 flaw with pre-packaged business opportunities: you still have to figure out how to market the product or service on your own.

Let’s take a closer look at the windshield repair business. Let’s say your goal is to make $50,000 per year in net income. If we assume that you can charge around $50 per windshield repair, at a material cost of around $10, then you have a gross profit (not counting your labor) of $40 per repair. To make $50,000 net, you’d need to find 1,250 windshields per year that required fixing. That translates to more than 100 repairs per month, and you’d need to keep this up month in and month out to meet your income goal. That works out to 3-5 repairs per day, depending on how many days per month you work.

Now, if you had 1,250 cars lined up down the road, all ready for the repair work, it would be nice easy money, right? But FINDING those 1,250 cars and then SELLING those 1,250 car owners on your service will be the real problem. In other words, you don’t really have a windshield repair job here. You have a SALES job, pure and simple. Most of your time will be spent finding business. Obviously, finding one car at a time will be totally impractical. Instead, you’ll need fleet accounts with major car dealerships, auto repair shops, car rental agencies, and so on. And you can bet that a number of other people (some of whom bought the same pre-packaged business that you did) have also solicited the same companies for their windshield repair business.

So again, what you really have here is a sales job. If this were a truly profitable business, then the company selling you the “opportunity” would not be making all their money selling pre-packaged businesses to people like yourself. Instead, they would be making their money by rolling out the service across the country and selling windshield repair directly to fleet accounts on a nationwide basis. But they know that there is actually more money to be made in the BizOpp world, preying on people who have the dream of starting their own business.

The message here is that any pre-packaged business opportunity that sells in the $500 to $10,000 range is typically worthless and a complete waste of your time and money. Please bear in mind that these numbers are just a guideline, and you must always exercise good judgment when evaluating any business opportunity. Just because a “hot” pre-packaged opportunity is selling for more than $10,000 does not mean that it is necessarily legitimate. Many rip-offs cost a lot more than that. But generally speaking, the promoters of these schemes realize they are aiming at people who can’t pay a lot of money to get started in business. So the packages are marketed in a way that will maximize the number of people that can afford to buy in.

If you are serious about starting your own business, then a pre-packaged opportunity is not the way to go. It might seem like an easy answer to your problem, but the very fact that it’s being sold as a packaged business probably means that there’s no real money to be made without a long hard sales grind. You’re much better off doing your own research, coming up with your own business ideas, and then testing your ideas with small advertisements to see if your concepts have any real potential. That’s how many businesses get their start. You’ll have a much better chance of making it in the world of business or self-employment if you ignore those BizOpp magazines entirely!

18 February

A Hidden Gold Mine in Every Business

In many companies, most of the company seems to operate by a completely different set of rules and communicate in a different language than those the IT or computer services sector of the business. This division is somewhat artificial and partially maintained by the IT people themselves because of a certain culture technical people have about their specialized knowledge and application areas. But at heart, those strange people down in IT have the same goals as every other business person which is to succeed both personally and corporately in shared projects.

But those of us on the business side of the corporate landscape depend on the computer folks to let us know how things are going with that highly valuable asset that we have in our IT systems, hardware and software. Most medium to large businesses run very high capacity computers or multitudes of computers connected through a network and those systems must perform at top capacity each day to accomplish the goals of the business.

The upgrade and maintenance budgets for the computers that run your business no doubt represents a fairly sizable percentage of the corporate budget each year. But because those systems are what make you competitive in the marketplace, that investment is worth the money to assure that the mission critical jobs those powerful systems do get done on time each week and month.

When a computer begins to show signs of straining under the load of work, we are giving it, that can be a cause of significant concern for a business. If your business paradigm dictates that the load of traffic or system resources could be pushed to beyond what the computers can do with their existing computing power, that weakness in the IT infrastructure represents a significant risk to the company should the system become overloaded when there is a large body of work to be done by these machines.

What not every business person knows is that there may be a hidden goldmine of computing capacity already resident in your IT resources that simply is not being tapped to its fullest. You know that it isn’t uncommon for your IT professionals to report that your systems are at 80-90% capacity and must be upgraded to handle the next big increase in business.

That hidden goldmine is a discipline that has actually been around for quite sometime but is infrequently tapped in the modern business world. That discipline is called “capacity planning”. By implementing a capacity planning office and monitoring function, you can put the tools and the talent in place to precisely measure scientifically if your computer systems are at capacity of if there is just a need for system tuning or realignment of computing schedules to get more out of the systems you already own.

Recently a large oil company in the Midwest noted that many of its mission critical functions were being delayed in processing, seemingly because the computer systems were overloaded and in dire need of an expensive and time consuming upgrade. Capacity planning measurements were taken and the system was diagnosed to determine what the real problem was and it was found that job priorities of new functions were not tuned to the load of the system at critical time frames. The adjustments were made by talented systems administrators and the IT infrastructure continued to perform at top-notch capacity and the delays were eliminated with no additional hardware or upgrades needed.

By utilizing capacity planning software tools and enabling your IT team to take advantage of this highly scientific computer measurement and prediction method, the business can get the most out of its computer resources and use its corporate resources to further the business objectives of the company. And that benefits everyone.

7 February

Business Basics for Catalog Retailers

Catalog retail is a world all it’s own. Many considerations that other retailers don’t have to deal with are of utmost importance to a catalog retailer. To name a few, the ordering process, warehousing and shipping must be streamlined for maximum efficiency. Maintaining a top notch inventory control and receiving department is also very crucial to business success. Above all, however, a catalog retailer must have a quality business phone system.

Considering the fact that the majority of customers will reach you over the phone, it is paramount to be able to not only handle call volume during peak times, but also to provide your customers service representatives with the features they need to do their job well. Business phone systems should be capable of not only putting your customers in touch with you, but also offer routing flexibility, voicemail and forwarding options for the administrative side of your company. Often, the difference maker for catalog retailers is not the products they sell, but the service behind those products. People who want to buy will have questions regarding an item that a simple picture and brief description will not answer. Most companies have service reps who take orders and product specialists who are familiar with the inventory.

It is essential for the product specialists to have access to a phone system that will accurately and easily allow them to receive and transfer calls between departments. After the initial contact by the sales representatives, the most common transfer of waiting customers will be to product specialists and hopefully back to the sales reps. A customer who is dropped accidentally during this transfer is likely to not call back. Additionally, customers who are made to hold for extended periods of time without an automated message thanking them for their patience are a primary example of lost revenue that could be curtailed by the proper business phone system. All in all, a well thought out business phone system is an integral necessity for any company, but it is especially important for catalog retailers.